No One Wants A Better Facebook
Google+ won’t win.
It may ‘win’ for a year or two, but it won’t win in the long run — it isn’t the ‘Facebook Killer’ that everyone is heralding it to be.
When people say ‘Facebook Killer,’ they really mean ‘Next Big Thing.’ Most people don’t care about the ‘Killing Facebook’ part of it — they care about the next big innovation that will become the primary platform by which they connect with people across the globe for the next 5 to 7 years. It isn’t Google+.
You can’t kill Facebook by creating a slightly-improved version of Facebook. Why? Because no one wants a better Facebook. They may say they do, but they don’t. Steve Jobs (a master of innovation) famously says, “You can’t just ask your customers what they want, because they don’t know what they want.” In reality, they want something new entirely — something they haven’t even thought of yet.
Whoever can create an online platform that connects people in a completely-unexpected, simple-to-use, fully-integrated, and universally-accessible way will dominate the web for the next 5 to7 years. Barring serious improvements, it won’t be Facebook, Twitter, or Google+. When it does come around, you won’t even realize you need it — until you do.
Every industry has a Facebook. Unless it’s a necessity, don’t spend time creating better Facebooks. It’s not sustainable. You’ll never change the world by creating slightly better products than your competition. Develop a product that no one knows they need, then convince the world that they need it. Create an entire market that didn’t exist before, and force your future competitors to follow your lead.
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